All standard water purification products manufactured by SpectraPure have a 3 year limited warranty, except the Eliminator™ MarinePro™, Industrial, Laboratory, Custom Systems, Commercial and electrical products which have a 1 year limited warranty. LiterMeters™ & UPLC™ have a 5 year limited warranty. OEM equipment resold by SpectraPure (pumps and monitors) carry the original manufacturer's warranty.

SpectraPure, Inc.® warrants the product to the original owner only to be free of defects in material and workmanship for a period of three years (see exceptions above) from the date of receipt. SpectraPure's liability under this warranty shall be limited to repairing or replacing at SpectraPure's option, without charge, F.O.B. SpectraPure's factory, any product of SpectraPure's manufacture. SpectraPure will not be liable for any cost of removal, installation, transportation or any other charges which may arise in connection with a warranty claim. Products which are sold but not manufactured by SpectraPure are subject to the warranty provided by the manufacturer of said products and not by SpectraPure's warranty. SpectraPure will not be liable for damage or wear to products caused by abnormal operating conditions, accident, abuse, misuse, unauthorized alteration or repair or, if the product was not installed in accordance with SpectraPure's or other manufacture's printed installation and operating conditions, or damage caused by hot water, freezing, flood, fire or acts of God.

SpectraPure will not be responsible for any consequential damages arising from installation or use of the product, including any water or mold damage due to flooding which may occur due to malfunction or faulty installation, including, but not limited to failure by installer to over- or under-tighten fittings, housings, and/or push-style fittings, or improper installation of push-style fittings.

SpectraPure warrants (pro-rated) the performance of tested SpectraSelect™ RO membrane elements only, for one year from date of receipt by the buyer, providing that the loss of performance was not caused by fouling , neglect or water conditions exceeding the feed water parameters listed in the applicable product manual (refer to detailed membrane warranty information). SpectraPure will, on confirmation of loss of performance during the warranty period, credit the pro-rated amount of the current catalog price of the element. The disposable filters and cartridges are not covered under the warranty.

To obtain service under this warranty, the defective system or components must be returned to SpectraPure with proof of purchase, installation date, failure date and supporting installation data. Any defective product to be returned to the factory must be sent freight prepaid; documentation supporting the warranty claim and a Return Goods Authorization (RGA) number must be included.

SpectraPure will not pay for loss or damage caused directly or indirectly by the presence, growth, proliferation, spread or any activity of "fungus", wet or dry rot or bacterica. Such loss or damage is excluded regardless of any other cause or event that contributes concurrently or in any sequence to the loss. We will not pay for loss or damage caused by or resulting from continuous or repeated seepage or leakage of water, or the presence or condensation of humidity, moisture or vapor, that occurs over a period of 14 days or more. "Fungus" and "fungi" mean any type or form of fungus or Mycota or any by-product or type of infestation produced by such fungus or Mycota, including but not limited to, mold, mildew, mycotoxins, spores, scents or any biogenic aerosols.

SpectraPure will not be liable for any incidental or consequential damages, losses or expenses arising from installation, use, or any other causes. There are no expressed or implied warranties, including merchantability or fitness for a particular purpose, which extend beyond those warranties described or referred to above.

•  * The three year limited warranty does not apply to consumable items, including but not limited to, filters and cartridges unless specifically stated above.

•  Spectrapure warrants that at the time of tender, the goods will conform with SpectraPure published limited warranty and relevant specifications. We assume no warranty liability in connection with our equipment other than as herein specified.

•  This warranty is in lieu of all other warranties expressed or implied, including warranties of fitness for a particular purpose.

•  We do not authorize any person or representative to assume for us any other obligation on the sale of our equipment. This is the exclusive remedy and liability for consequential damages under any and all warranties which are excluded to the extent exclusion is permitted by law.

LIMITATION OF LIABILITY: SPECTRAPURE SHALL NOT BE LIABLE TO PAY INCIDENTAL, CONSEQUENTIAL, SPECIAL, AND EXEMPLARY OR PUNITIVE DAMAGES. CUSTOMER'S EXCLUSIVE REMEDY FOR CLAIMS (INCLUDING BREACH OF WARRANTY, NEGLIGENCE, AND STRICT LIABILITY) IS LIMITED TO CUSTOMER HAVING THE OPTION OF REPLACEMENT OR REPAYMENT OF THE PURCHASE PRICE PAID FOR THE GOODS WHICH ARE THE SUBJECT OF THE CLAIM.

•  Spectrapure reserves the right to change prices without notice when necessary. All prices in the catalog are quoted in US dollars.

•  *5 YEAR LIMITED WARRANTY Effective on LiterMeter III & UPLC's purchased after June 11, 2007.

Membrane Warranty Information

For the 1 year SpectraSelect™ TFC membrane pro-rated warranty to be honored, the following conditions must be met:

Most municipal water supplies meet the above requirements.

Terms & Conditions of Sale

1. Shipping charges on units or parts submitted to our facility for repair or replacement must be borne by the registered purchaser. After repair or replacement, the factory will return the unit or part freight prepaid to the customer.

2. We assume no warranty liability in connection with our equipment other than as herein specified.

3. This warranty is in lieu of all other warranties expressed or implied, including warranties of fitness for a particular purpose.

4. We do not authorize any person or representative to assume for us any other oblligation on the sale of our equipment. This is the exclusive remedy and liability for consequential damages under any and all warranties which are excluded to the extent exclusion is permitted by law.

5. Proof of original purchase date must accompany all warranty claims.

6. SpectraPure, Inc. reserves the right to change prices without notice when necessary. All prices in the catalog are quoted in US dollars.

7. Claims for error in quantity or condition must be made within 10 days of receipt of material. SpectraPure, Inc. will not be responsible for any claimed shortages not reported within 10 days. Returns other than warranty claims may be subject to 20% restocking fee.

8. SpectraPure, Inc. cannot be held liable for damage or loss to a shipment by a freight carrier. Check shipment for damage before acceptance or note on freight bill subject to inspection for concealed damage. Consignee must file claim. SpectraPure, Inc. will offer as much assistance as possible.

9. A complete credit check is required prior to shipping on a Net 30 or “C.O.D. - CUSTOMER CHECK ACCEPTABLE” basis. In the interim period during which credit references are being evaluated, all orders must be shipped “C.O.D. - CERTIFIED FUNDS” (cash, cashiers check or money order).

10. All returned checks (due to insufficients funds or closed accounts) will be subjected to a $25 penalty charge.

Invoices on Net 30 accounts not paid within 30 days of shipment will be considered delinquent and will accure Finance charges at the rate of 1.5% per month (18% per annum).

Methods of Payment

1. Terms of payment are Net 30 days with established credit. New accounts are welcome - we simply request three trade references with your initial order. We can send shipments C.O.D.; we also accept Visa®, MasterCard®, American Express®, Discover®, check or money order. Shipments outside of the USA shall be prepaid (by credit card, wire transfer, or international money order), or irrevocable Letter of Credit.

2. LETTERS OF CREDIT: These may be subject to a $250 processing fee.
   a) Letter of Credit must be IRREVOCABLE and CONFIRMED;
   b) Letter of Credit must be in favor of SpectraPure, Inc. with DRAFT DRAWN AT SIGHT basis;
   c) Letter of Credit must state that ALL bank charges, including those outside the country of origin, are to be applied to APPLICANT's account;
   d) Letter of Credit must state FOB point as Tempe, Arizona.
   

3. WIRE TRANSFERS: These will be subjected to a $30 processing fee.

For more information on Letters of Credit and Wire Transfers, please contact SpectraPure directly.

 

SpectraPure Privacy Policy

Membrane Warranty

Terms and Conditions

3-YEAR WARRANTY

Methods of Payment

Our Privacy Policy

 

Version March 10, 2005

At SpectraPure, we strive to develop innovative products and provide sales and engineering services to better serve our customers. We recognize that privacy is an important issue, so we design and operate our business with the protection of your privacy in mind. This Privacy Policy outlines the types of personal information we gather when you use SpectraPure's services, as well as some of the steps we take to safeguard it.

The following principles apply to the personally identifying information we ask for and that you provide. "Personally identifying information" is information that individually identifies you, such as your name, physical address, email address, credit card, banking or debit numbers.

Designated Point of Inquiry

The Designated point of inquiry can be reached in writing at mail address:

SpectraPure
Designated Point of Inquiry
2167 E. 5th Street
Tempe Arizona
85281-3035

Data Collection

• SpectraPure search, the SpectraPure Toolbar, SpectraPure News and some other services do not require any personally identifying information.
• SpectraPure collects limited non-personally identifying information your browser makes available whenever you visit a website. This log information includes your Internet Protocol address, browser type, browser language, the date and time of your query and one or more cookies that may uniquely identify your browser. We use this information to operate, develop and improve our services.
• Some of our services require you to register for an account. SpectraPure asks you for some personal information in order to create an account (typically your name, email address and a password for your account) and we will use that information to provide the service. For certain services, such as our advertising programs, we may request credit card or other payment information which we maintain in encrypted form on secure servers.
• When we require personally identifying information, we will inform you about the types of information we collect and how we use it. We hope this will help you make an informed decision about sharing your personal information with us.

Cookies

• Upon your first visit to SpectraPure, a cookie is sent to your computer that uniquely identifies your browser. A "cookie" is a small file containing a string of characters that is sent to your computer when you visit a website. We use cookies to improve the quality of our service and to better understand how people interact with us. SpectraPure does this by storing user preferences in cookies and by tracking user trends and patterns of how people search. Most browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some SpectraPure features or services may not function properly without cookies.

Information Sharing

• We do not rent or sell your personally identifying information to other companies or individuals, unless we have your consent. We may share such information in any of the following limited circumstances:
• We have your consent.
• We provide such information to trusted businesses or persons for the sole purpose of processing personally identifying information on our behalf. When this is done, it is subject to agreements that oblige those parties to process such information only on our instructions and in compliance with this Privacy Policy and appropriate confidentiality and security measures.
• We conclude that we are required by law or have a good faith belief that access, preservation or disclosure of such information is reasonably necessary to protect the rights, property or safety of SpectraPure, its users or the public.
• If you have an account, we may share the information submitted under your account among all of our services in order to provide you with a seamless experience and to improve the quality of our services. We will not disclose your account information to other people or non-affiliated companies, except in the limited circumstances described in this Policy or with your consent.
• We may store and process personal information collected on our site in the United States or any other country in which SpectraPure Inc. or its agents maintain facilities. By using our services, you consent to the transfer of your information among these facilities, including those located outside your country.
• In the event of a transfer of ownership of SpectraPure Inc., such as acquisition by or merger with another company, we will provide notice before any personally identifying information is transferred and becomes subject to a different privacy policy.
• We may share aggregated information with others. Examples of this include the number of customers who searched for "RO system" or how many users clicked on a particular advertisement.

Information security

• We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data.
• We restrict access to your personally identifying information to employees who need to know that information in order to operate, develop or improve our services.

Updating Your Information

• We provide mechanisms for updating and correcting your personally identifying information for many of our services. For more information, please contact the Designated Point of Inquiry.